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The 2025 Creative Customer Success Leaders Award
We’re excited to announce the third annual Most Creative Customer Success Leaders Award! This year, we’re focusing on recognizing the most innovative Customer Success programs, with new categories and a panel of industry experts highlighting the creative strategies that have driven exceptional results.
Top Winners from Previous Years
Why Creativity in Customer Success Matters?
Creativity in Customer Success is key to overcoming challenges, driving engagement, and delivering measurable results that push the boundaries of what's possible.
Submit Your Story
We’re collecting nominations from CS leaders who implemented creative plays in 2024, demonstrating strong success metrics. If your strategy made a significant impact, we want to hear about it.
Important Dates:
⭐Submissions end: 12.11
⭐Voting starts: 19.11
⭐Voting ends: 27.11
⭐Winners announced: 4.12Important Dates
Introducing the Experts' Choice
This year, our Experts' Choice category features a panel of industry leaders who will select standout stories from the top 20. Selected stories will receive the Experts' Pick badge.
Meet the Expert Panel:
Dan Ennis
Director of Customer
Success
Emilia D'Anzica
Co-founder & CEO
Shachar Avrahami
VP Product & Strategy
Swati Garg
Founder & CEO
Kristi Faltorusso
CCO
Irit Eizips
CCO & CEO
Submission Guidelines
2024 stories only: The creative play must have been implemented in 2024.
Show your metrics: Include measurable outcomes that demonstrate the success of your initiative.
Be original: We’re looking for innovative approaches that made an impact.
Submit your story today and be recognized among the most creative CS leaders in 2025!
