About EverAfter
EverAfter is a no-code Customer Interface Platform. EverAfter transforms how companies interact with their clients post-sale. We enable them to productize their services by creating customized, actionable interfaces that boost client engagement, raise retention rates, and enable business expansion.
We're building a company we love with customers we love working with, and our product philosophy is the same: we aspire to make our customers feel great about what they’re building for their customers.
What You’ll Be Doing
As a Solution Engineer, you will:
- Support the sales team in generating new revenue streams by managing the technical facets of the sales cycle.
- Own the technical implementation post-sale, overseeing it until key usage metrics are successfully met.
- Support customers’ transition from pre-sale to post-sale onboarding and implementation to ensure customers achieve their objectives.
- Develop a deep understanding of the product, its capabilities, and its challenges.
- Communicate customer and product feedback to the product team and the company management.
What We’re Looking For
This is the first time we are introducing this role to our team. This pioneering position offers a unique opportunity for learning and growth. As the first to embark on this journey, you'll have the chance to shape your role and make a significant impact creatively.
- Minimum 3 years experience in solution engineering or similar roles in B2B SaaS, to the European and US Market. (relevant positions include implementation engineer, pre-sales engineer, or professional services roles).
- Native English speaker
- Ability to translate customer needs into actionable product solutions and detailed implementation plans
- Experience in presenting and implementing complex software solutions.
- Experience with APIs, integrations, and software customization.
- CRM implementation (HubSpot, Salesforce) experience - an advantage.
- Experience working with post-sales persona (Customer success, Business Operation)- an advantage.
- Passionate about user experience. Experience in design - an advantage.
- The role involves taking calls during US hours.
Hybrid work mode - 3 days from our office in Tel Aviv (7 min walk from Hashalom train station) and 2 days from your home office :)
To apply for this position, email us your CV to: salescareers+se@everafter.ai
