Cohort Analysis Template for Customer Retention Tracking

Unlock the potential of cohort analysis with our Cohort Analysis Template, meticulously designed for businesses aiming to monitor and analyze customer retention effectively. By categorizing customers into cohorts based on their sign-up dates, this template facilitates a deeper understanding of customer behavior across different lifecycle stages. What sets this tool apart is its organized format, which offers a clear view of monthly retention rates for each cohort. This visibility empowers businesses to identify trends, pinpoint retention challenges, and implement data-driven strategies to enhance customer engagement and loyalty.

In this template, HowNow - One home for all of your learning and skills - highlighted the key milestones of our onboarding process, each deliberately structured to be action-oriented and designed to drive specific outcomes. This approach ensures that every step of your journey with us is clear, focused, and aligned with our mutual goals for success, all facilitated through our innovative Customer Interface.

Contributed by:
Marcus Euzebio

With over 15 years of experience in the technology sector, Marcus Euzebio has cultivated extensive expertise while working with both national and multinational companies. His proven skills in strategic roles, with a focus on client relationships, project management, pre-sales and post-sales support, business development, and technology adoption strategies, highlight his dedication to ensuring client success. For the past five years, Marcus has been leading a Customer Success team at Logicalis, delivering outstanding results. He is widely recognized for his innovative thinking and problem-solving abilities, especially in challenging environments.