At EverAfter, we’re always pushing the boundaries to give you more ways to deliver value. Our August product updates are designed to help you work smarter, engage better, and bring more impact to your customer programs.
Let’s dive into what’s new!
1. Fast-Track Your Program Setup
What it does
You can now create task, list, and survey widgets using AI. Simply convert your existing task plans, lists, or survey formats from a file or plain text into fully functional widgets in EverAfter.
Why it’s awesome
This feature cuts down on manual work, making it easier and faster to get your programs up and running. Whether importing a file or typing out a few instructions, the AI does the heavy lifting so you can focus on delivering great customer experiences. Now, you can create not only task widgets but also list and survey widgets just as easily, offering more versatility and flexibility for your program setup.
2. Blurred Widgets: Add a Touch of Exclusivity
What it does
You can now blur widgets to lock content behind actions, encouraging users to engage and unlock exclusive content only after completing specific tasks.
Why it’s awesome
This gamified approach to content increases user engagement by creating a sense of mystery and reward. It’s perfect for driving task completion and adding a fun, interactive element to your customer programs.
3. Conditional Styling: Elevate Personalization
What it does
Apply dynamic styling options that trigger based on customer interactions, such as highlighting key tasks or collapsing widgets when they’re no longer relevant.
Why it’s awesome
This adds a layer of personalization, allowing you to make your interface more responsive to customer actions and stages. It makes your content feel more engaging and tailored, improving the overall user experience.
Recommended reading: Why Personalizing Customer Onboarding Matters
4. Expanded Charting Capabilities: Visualize Data Like Never Before
What it does
We’ve added mixed charts, area charts, and point control to your charting toolkit, making it easier to present and customize data visualizations
Why it’s awesome
These new chart types give you more flexibility to showcase your data in ways that make insights pop. Whether you want to combine data types or highlight key trends, these tools help you create more compelling and informative visuals.
5. Centralized Trust Center: Showcase Your Security and Compliance Efforts
What it does
Centralize all your security, privacy, and compliance details in one place, making it easy for prospects to access and understand your commitment to transparency using the new “Trust Center” kit that you can find in the kit gallery.
Why it’s awesome
Trust is key in building customer relationships, and this feature gives you a simple, clear way to demonstrate your security and compliance efforts, which can help build confidence with prospects and customers.
6. Real-Time Insights: Deliver Custom Analytics to Your Customers
What it does
Showcase custom analytics, scorecards, and charts from multiple data sources directly within your interface.
Why it’s awesome
Delivering real-time insights to your customers helps them make smarter, data-driven decisions. This feature turns your platform into a powerful tool for helping clients track performance and outcomes in real-time.
7. Advanced Survey Widget: Gather Richer Feedback
What it does
Our updated survey widget allows you to create more detailed surveys with multiple question types, including rating scales and open-text responses.
Why it’s awesome
More versatile survey options mean you can gather deeper insights from your customers. The ability to create customized surveys with various question types helps you collect feedback that’s more meaningful and actionable.
Ready to experience these updates firsthand?
These new features are designed to make your work faster, more engaging, and more impactful. Want to see how they can work for you? **Schedule a demo today** and let’s explore how EverAfter can help you deliver exceptional customer programs.
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