Best 6 Customer Success Events and Conferences to Attend in 2023

Best 6 Customer Success Events and Conferences to Attend in 2023Best 6 Customer Success Events and Conferences to Attend in 2023

Following the conclusion of Pulse 2023, the excitement for face-to-face Customer Success events is at an all-time high. As we look forward to the rest of the year, a host of noteworthy conferences and summits are on the horizon. Let's take a look at what's to come:

  1. Customer Success Festival (CS Collective)
  • Date: May 24-25, 2023 (Las Vegas), September 19-20, 2023 (San Francisco)
  • Location: Las Vegas, San Francisco
  • Length: 2 Days

What we like most about it: The festival's unique celebratory atmosphere alongside its learning opportunities makes it stand out. The fusion of professional development with entertainment makes it a must-attend event.

  1. Gain Grow Retain Live
  • Date: June 2023
  • Location: Boston
  • Length: 1 day

What we like most about it: The conference’s focus on exchanging strategies for efficient growth while maintaining high customer satisfaction makes it particularly timely and relevant.

  1. SaaStr Annual
  • Date: September 6-8, 2023
  • Location: SF Bay Area
  • Length: 3 Days

What we like most about it: Its broad focus on the SaaS landscape, including customer success, makes it an invaluable experience for professionals wanting a comprehensive view of the industry.

  1. INBOUND (HubSpot)
  • Date: September 5-8, 2023
  • Location: Boston
  • Length: 4 Days

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What we like most about it: We appreciate its multidisciplinary approach, bringing customer success, marketing, and sales professionals under one roof for collaborative learning.

  1. Engage: Customer Engagement Transformation Conference
  • Date: June 14th
  • Location: London
  • Length: 1 day

What we like most about it: We value its focus on transformative strategies and the opportunity to learn first-hand from industry leaders about enhancing customer engagement.

  1. Digital Customer Experience Summit
  • Date: November 7-8, 2023
  • Location: Marriott Downtown at CF Toronto Eaton Centre
  • Length: 2 Days

What we like most about it: It provides an opportunity to learn from executives, directors, and VPs across various industries and to connect with over 400 CX professionals from leading companies such as Bell, Zappos, Adidas, AT&T, and Nestlé Canada.

Bonus → Attend EverAfter’s online webinar on “Transitioning High-Touch Accounts Into a Scale CS Motion” with G2 & Singular, on June 6th. Click here to register

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September 13th, 2023
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